Session Chair: M. Dreyer
Giving Leaders and Management Easier Access to Student Data
(Ragnar Pettersen)
All Norwegian higher education institutions (HEIs) use common, national information systems to support HEIs’ most central activities: research and studies. The three main information systems are: – FS – Felles studentsystem – national student information system, – SO – Samordna opptak – national admission system – CRISTIN – Current research information system in Norway The above mentioned systems are developed at CERES – National Center for Systems and Services for Research and Studies. These common information systems contain considerable amount of data, but it is not always easy for leaders and management to get the data they need in a form which is suitable for their needs. In this paper we will present the national project and the work that was done to make the data in the Norwegian student information system FS more accessible to both administrative and academic leaders and management. View Paper
Digital Transformation and the Changing Role of Student Administrators: A Case Study
(Gerolf Nauwerck)
Nominated for Best Paper Award
Information and communication technology is at the core of administrative work and it has a significant influence on work and on the work environment. This paper presents a study designed at understanding the digital transformation of student administration at a large university. Through quantitative and qualitative data, different aspects of the digital workplace are highlighted. The study is part of the preparation for a new student information system that will radically change the work processes of student administrators. The current state of the transformation is described with help of the demand-control-support theory. Results indicate that motivational factors score less well than hygiene factors. The paper concludes by discussing possible strategies for increased resilience during the transition to a new student information system. View Paper
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