This session consists of a workshop which will introduce the framework and maturity model for digital transformation for higher education and how it is being used by 27 universities to support their digital transformation. Participants will then discuss how they are assessing their organisation’s digital maturity to inform the implementation of their digital transformation strategies.
Participants will be able to engage with the framework, share their own practice around digital transformation and also discuss the areas they would like to prioritise for development for their organisation.
Workshop Facilitators
Simon Birkett & David Patterson, Jisc
Digital transformation: assessing levels of maturity in higher education #10
Universities are facing significant disruption due to the economic crisis and limited resources, along with the lasting impact of the pandemic on staff and student wellbeing. One of the ways the sector is responding to challenges and disruption is by revisiting their digital strategies. The benefits of digital
transformation are manifold: a university that uses technology to its maximum potential stands to not only enable a healthy research culture and high-quality teaching and learning experiences, but will also leverage the use of data, improve accessibility, support digitally capable students, optimise efficiency, bolster cyber-security, protect itself financially, and even reduce its environmental impact.
The path to successful digital transformation is not without challenges. It demands targeted investments, digitally aware leadership, robust and secure infrastructure, engaged stakeholders, uniform data practices, digitally proficient staff and students, and, perhaps most crucially, a cultural shift towards
digital adoption. This session will introduce the Jisc framework and the accompanying maturity model for digital transformation for higher education.
The framework provides a structure to guide the development of strategic vision and planning. It highlights how policies and processes might align to promote cross-team approaches to reduce complexity and fragmented processes. The framework offers a structure to inform digital transformation
activities with a focus on fostering digital innovation, streamlining business processes and operations and developing partnerships for collaboration.
The maturity model uses the framework structure to illustrate different levels of digital maturity for each area of activity and across all aspects of business. The model describes sector benchmarks and supports organisations to identify their own baselines, from which to move forward.
After an overview of how 27 universities are using these resources, participants will be asked to consider and discuss how they are assessing their organisation’s digital maturity and what areas of digital transformation are priorities for investment.
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