Fotis Loukos, Charalampos Tsipizidis and Dimitris Daskopoulos, “A browser-based digital signing solution over the web”, Presentation
Pauliina Kupila and Ulla Lehtonen, “Engaging students in building better digital services”, Presentation
Sarah Grzemski, “User Support 2.0 – New Communication Channels in the IT-ServiceDesk at RWTH Aachen University”, Presentation