Drawing on the digital experiences of almost 76,000 learners/students, teaching staff and professional services staff from UK further and higher education, this session will explore the successes and challenges of learning, teaching and working online throughout the coronavirus pandemic. COVID-19 and the enforced move to remote engagement meant that all needed to embrace digital practices. It galvanised colleges and universities to push forward with digital transformation projects that may otherwise have taken far longer. Understanding how students and staff use technology is essential. Jisc has been running the digital experience insights surveys to gather staff and students’ expectations and experiences of technology since 2016, providing valid, representative and actionable data to inform digital transformation. Alongside Jisc’s work on learning and teaching reimagined and shaping the digital future, the survey findings highlight current digital practices and provide data to inform strategic planning. Knowing what works, what the barriers are and listening to the voices of these key stakeholders as they describe their experiences will help us to further advance digital practice and develop effective models of hybrid and blended models.
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