The session will cover digital transformation in higher education institutions, considering both the user-centred perspective and campus ecosystems.
This session focuses on practical tools, models, and strategies for advancing digital transformation in higher education institutions. It presents UDReady, a data-driven tool for assessing digital readiness; the DIVO model, a lean and agile framework for piloting digital innovations; and Ulster University’s hands-on approach to process automation using low-code platforms. Together, these cases offer valuable insights into assessing preparedness, fostering innovation, and implementing scalable, sustainable digital solutions.