Business systems from student application, overall student management system and e-learning system to quality assurance of higher education.
This session explores the development, evolution, and strategic role of digital business systems in supporting and transforming higher education (HE) institutions. From managing student applications and administrative data to enhancing e-learning and ensuring compliance with quality assurance frameworks, modern information systems are pivotal in shaping efficient, transparent, and student-centric academic environments.
The session begins with a presentation on Croatia’s newly developed ISPiK system, a national platform designed to support the quality assurance process of higher education institutions. This system, replacing an older framework, offers improved integration with existing data sources and guides institutions in preparing self-assessment reports for reaccreditation, aligning closely with the European Standards and Guidelines (ESG).
A second contribution highlights the redesigned E-Course Catalogue, an open, centralized web application for Croatian HEIs, which now offers a modern interface, improved accessibility, and advanced analytics. This case exemplifies how thoughtful system upgrades can enhance user experience, data usability, and integration with broader institutional ecosystems like ISVU.
The third presentation provides a retrospective look at ISVU, Croatia’s national student information system. Over 24 years, ISVU has evolved into a robust, modular system supporting a full spectrum of academic and administrative processes. Continuous innovation—including support for micro-credentials and digital diplomas—has positioned ISVU as a cornerstone of Croatian higher education infrastructure.
Finally, the Slovak use case of PrihlaskaVS showcases a successful digital transformation from a paper-based application process to a centralized online platform. This system significantly streamlined university admissions for over 64,000 applicants, demonstrating the tangible benefits of digitization in improving access and efficiency.
Together, these diverse yet complementary examples illustrate how strategic digital systems can serve as enablers of institutional effectiveness, student engagement, and systemic quality assurance in the evolving higher education landscape.
Moderators: Patrik Maltusch and Marte Nubdal
Download the presentations:
TRANSFORMATION FROM PAPER-BASED TO CENTRAL ELECTRONIC UNIVERSITY APPLICATION (CEA)
