Johan Bergström, Anne Kealley, Leah Lang, Lori MacMullen, Michele Mennielli, Paul Sherlock, Peter Tinson and Markus von der Heyde, “Putting the CHEITA Global Complexity Index to the test”, Presentation
Yvonne Kivi, Ilkka Siissalo, Yiannis Salmatzidis and Angeliki Agorogianni, “BencHEIT – Benchmarking Higher Education IT: An Update on the Work of the EUNIS Bencheit Task Force”
Johan Bergstrom, Rens van der Vorst, Michele Mennielli, Yvonne Kivi, Teemu Seesto, Ole Langfelt, Jose Pascual Gumbau Mezquita, Antonio Fernández Martínez, Vicente Navarro and Paco Sampalo, “Finding the holy grail of Benchmarking”, Presentation