EUNIS23 Congress

Software & Service Management 2

This session consists of three presentations.

Featured Speakers

Anna Åhnberg, LADOK Consortium:
How a collaboration between 40+ government agencies drives development and efficiency in higher education in Sweden #21
The transformation to agile governance and development has enabled the Ladok Consortium to be more flexible and able to respond to changes in business requirements faster. Ladok is a student information system for higher education in Sweden with a common database, which provides students with easily accessible documentation from all Swedish universities in one place. During the last years, the organization has focused on continuous delivery, short feedback loops, innovation and agile governance.

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Suvi Junes, Tampere University,
Anu Turunen, Tampere University:

Managing customer wishes and expectations with the customers’ need process and onion models of digital tools #27
In a situation where the range of digital tools is growing and services are being sought outside the organisation, there is a risk of fragmentation, reduced security and protection, increased costs, “digital anxiety” and lack of support for users. The presentation will showcase the onion models of digital tools and the customers’ needs management process built in Tampere University providing an overview of the process and the benefits and challenges of the new approach.

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Maria Bylina, National Information Processing Institute
Data Governance at the National Information Processing Institute in Poland #26
The collection and exchange of data in distributed systems are challenges for many institutions. In Poland, data collection on science and education is conducted in large centralised repositories that are part of the POL-on ecosystem. These systems were developed during different periods by various teams and subcontractors. Good practices related to the data governance framework were used. This article presents our conclusions from experience in the implementation of this approach at the National Information Processing Institute (OPI PIB) in Poland.

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Location

Terra 2

Date

Jun 14 2023

Time

2:00 pm - 3:15 pm