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Partners
EUNIS BI Task Force
Universidad Autonoma de Madrid , SpainThe EUNIS BI Task Force will participate in an event in Spain dedicated to Institutional Intelligence in Universities, organized by CRUE-TIC. The event will take place at the Universidad Autonoma de Madrid, on May 20th. More information is available here
Webinar: University CIO reveals secret to IT Visibility
While traditional models of the IT Service Desk remain focused solely on Incident and Reactive Problem Management, analysts will continue to manage down queues by addressing a single incident at a time; escalating problems only when they have affected a large number of customers. Using end user analytics LSHTM focus on what real matters – […]